Miami Account / Expiration

Objective

• To provide information on the continuation and expiration of Miami accounts and services for students, faculty, and staff after leaving the University

Scope

• As of April 8, 2024, Lifetime email will no longer be offered to alumni. To learn more, see the Alumni Association information page

User

• Retired Miami University Staff, Faculty (Emeriti)
  • Former Miami University Staff, Faculty
• Miami University Alumni, Alumnae
  • Former Miami University Student

Environment

• 10262: Google Mail (email e-mail)
  • Lifetime Email
• 10282: Lifetime Email for Alumni Sign-up Form
• 10218: Courtesy Account
• Employee Accounts
• Miami Account

Resolution

• Retirees and emeriti are eligible for Lifetime email through membership in SOME and SOMR
  • Retirees and emeriti retain access to Google Drive space, but not M: drive space
     
• Access to all Miami University services and sites should automatically expire 45 days after graduation
  • This includes but is not limited to:
    • Miami VPN
    • BannerWeb including access to Degree Audit
    • myMiami
    • Canvas
  • Note: If you need a transcript you can order one through MiamiOH.edu/transcript
• To learn more, review the KB article about the termination of student accounts after graduation
   
• Staff and faculty accounts expire 45 days after leaving the University
  • Access to all Miami University services and sites should automatically expire 45 days after leaving the University
    • This includes but is not limited to:
      • Miami Google Services including Gmail, Calendar, and Drive
      • Banner
      • Canvas
      • Departmental Files
      • BannerWeb and Tax Information
      • Miami VPN
      • myMiami
      • Microsoft Office
      • Zoom 
  • If you need access to tax documentation, pay stubs, or verification of earnings or deductions, after the 45 days has passed, please contact
    Human Resources by email at payroll@miamioh.edu.
  • If you believe you will need access to your account beyond this time, ask your department chair or current supervisor to request a courtesy account on your behalf
  • If you believe your employee status is incorrect, contact the appropriate Human Resources department
    • Faculty: Call Academic Personnel at 513-529-6724
    • Staff: Call Human Resources at 513-529-3131

Notes

• Miami email — including Lifetime email — is powered by Google
• Google provides end-user support and up-to-date documentation for Google's Gmail web app
  • Browse Google's Gmail Help site for everything you want to know about using this popular web app
  • Check the Google Status Dashboard for the current performance status of this service
• If you are not enrolled and would like to return to Miami next semester, you may apply for re-enrollment by completing an application at https://MiamiOH.edu/reenroll
• If you are not currently enrolled as a student but are continuing class work toward degree completion, please have your department Dean or Chair request a courtesy account on your behalf for this purpose.  You will need to provide your department Dean or Chair with your address and birthdate, and phone number so that they can complete the courtesy account request form