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Canvas
Canvas: Assignments
Canvas / Unable to upload a document
Canvas / Unable to upload a document
Problem
Why am I unable to upload a document to Canvas?
Why can't I add a file to my Canvas course?
Resolution
Canvas File Quotas
Canvas has a maximum upload limit of 500 MB for media files.
This limit cannot be increased
Learn more about different
user and group quotas in the Canvas Guide
Miami Canvas courses have a storage quota of 1 GB (twice the default Canvas course limit).
This limit cannot be increased.
If you are trying to add files to a course as an instructor and the storage quota has been met, you will need to either delete unused files and/or use another method to share content, such as
uploading files to Google Drive
and sharing the link in the course
Restricted Assignment Submission Type
If an instructor has restricted the file type that a student may submit to an assignment, the accepted file type will be listed in the assignment details, e.g., doc, docx, pdf, etc. Students must submit one of the accepted file types:
How do I upload a file as an assignment submission in Canvas?
Your assignment may not be open for submissions. If you are unable to access submission options, review the
unable to access or submit assignment KB article
Browser or Connection Issues
If you get a timeout or connection error, verify your internet connection and follow the steps in the
KB article to clear cookies, cache, and history in your browser
Notes
Visit the
Canvas Status Dashboard
to check performance information for Canvas services
Instructure provides up-to-date documentation and instructions for Canvas
Browse all
Canvas Guides by product
Browse the
Canvas Instructor Guide
Browse the
Canvas Student Guide
Browse the
Canvas App iOS Guide
Browse the
Canvas App Android Guide
System
10185: Canvas
10139: Wi-Fi Network
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