Canvas / Unable to access or submit assignment

Problem

• Why can't I access an assignment in Canvas?
• Why am I unable to submit an assignment in Canvas?
• Why can't a student submit an assignment in my Canvas course?

Resolution

Refer to the Canvas Student Guide for instructions on submitting online assignments

Check for the following issues:

• Review the assignment's availability dates to ensure the assignment is open for submission
• Verify there are no module requirements that must be completed before accessing the assignment, the assignment is not in a locked module that will open on a later date, or that the assignment is an unpublished module
• Clear the cookies and cache, close the browser, and reopen it, or open a different browser and attempt to submit the assignment. Refer to the Canvas Student Guide for more information about supported browsers
• Contact your instructor to request access, resolve publishing issues, or report errors

Notes

• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date documentation and instructions for Canvas
  • Browse all Canvas Guides by product 
  • Browse the Canvas Student Guide
  • Browse the Canvas App iOS Guide
  • Browse the Canvas App Android Guide

User

• Canvas Student

System

• 10185: Canvas