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Miami Account / Authentication Interrupt prompt
Service (CAS)
Single sign-on to Miami services
Cause
At the beginning of each semester, and when an account is new, Miami users are required to accept Miami's terms of service
Miami Email / Message returned as spam
Objective
To provide instruction on resending an email returned as spam when:
You sent an email to a non-Miami e-mail address, and it was returned
A returned email said that your email
Alumni Account / Support Miami University
Objective
To provide direction to Miami Alumni on making a donation to Miami University
Environment
12604: Alumni Association Website
Resolution
Go to the University
Miami Account / Failed to log in to third-party site with Miami credentials
the third party site you were logging in to when you were redirected to this page, Miami needs to release information about you to that website. The information release for the website in question
Miami Account / Correct your personal or account info
Objective
To provide instruction on resolving Miami personal or account information issues:
When data was entered incorrectly during account creation
When your birth date is incorrect
Lifetime Email / Access my email account
Objective
To provide instruction on accessing your Miami Lifetime email account
Environment
10262: Google Mail (email e-mail)
Lifetime Email
Alumni Email
Entity Account / Add a delegate to an email account
Objective
Add delegate access to a Miami entity email account
Environment
908729: IAM Portal
Miami Email
Resolution
Launch an incognito window or clean browser session
Miami Email / Assistance needed to receive bulk email permission
Objective
To provide instruction on securing permission to send bulk email through the Miami email system
Environment
12631: Bulk Email
Miami University Email Policy
User
Request: Courtesy Account / Create an account for a non-Miami individual
used in a manner that complies with the Responsible Use Policy
Environment
10218: Courtesy Account
10262: Google Mail (email e-mail)
Miami Email
398447: UniqueID
Employee Accounts
For internal use
Fulfillment (Help Desk)
BannerWeb / Add yourself to waitlist for a course
will not be added to the waitlist
When a seat becomes available, you will receive a notification in your Miami email account from classwaitlist@miamioh.edu
The subject line will read
Miami Email / DMARC Failure warning in subject
Objective
To provide instruction on what to do if an email message has had the subject line tagged with [DMARC Failure - Notify Sender]
User
Miami University Students, Staff or
Miami Account / Guide: Troubleshoot login issues
Objective
To provide a troubleshooting guide for resolving Miami login issues for faculty, staff, and student accounts
When you cannot log in to myMiami
When you receive an error
Miami Email / Access your account in Mac Mail after changing password
authentication
Select the apps you want to use with this account and click Done
Note
IT Services does not recommend the use of third-party email clients. For the best Miami email experience, use the Gmail app
See related article: Gmail / Use of a third-party email client
Google Workspace / Transfer the data from a Miami account to a personal Gmail account
Objective
To provide information for how to transfer data from a Miami Google Workspace account (Drive, Photos) to a personal Google account
Scope
By moving files out of a Miami
Miami Account / Change the name that appears on computer login
Objective
To provide direction for assistance with changing the name that appears when you log in to your computer
Environment
University-owned Computer
Miami Account