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Student Account / Locate my course schedule
Objective
To provide instruction on locating your course schedule
Environment
179371: Banner Student API
10176: BannerWeb Student Self Service
Resolution
Log into Banner
Create or Modify a TDX User Account
* Create a new user account in TeamDynamix
* Modify an existing TDX user account
* Remove a user from TeamDynamix ... Introduction
Miami offices that utilize TeamDynamix as their service management platform may use this form to request the additions, deletions, or modifications of TeamDynamix (TDX) accounts
Security / Report a suspicious email message
Environment
Security
Phishing, Spam & Compromised Accounts
Miami Email
Resolution
Message may be legitimate
Forward the message to Infosec@miamioh.edu
Request
Google Account / Set up Google Workspace apps on macOS
and when prompted, click the Open Browser button
In the Google information box, enter your Miami email address (UniqueID@MiamiOH.edu)
You will be redirected to the Miami CAS login page. Enter your
Gmail / Access when Google has locked your account
Objective
To provide instruction on accessing your Gmail account when Google has locked your account
Environment
10262: Google Mail (email e-mail)
Cause
Google locked the
Student Account / Redirected to a State of Residence page
Objective
To provide information on a prompt about a state of residence for a student when:
You can't log in to a Miami service because you are prompted to give your state of residence
Student Information for Families / Parent and family account access
new Student Information for Families app
Your UniqueID is the personal email address your student used to create your parent account
Your password is the password you created when you received your
Google Account / Download or migrate my data
Objective
To provide instruction on downloading your data from your Miami Google account when:
You are leaving the University and want to keep or migrate your data
You want to create
Bulk Email / Update my IP address
IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat to make your request
Provide the following information:
UniqueID of bulk email user
New IP address
Security / Email regarding State of Residence application
Objective
To provide information on Miami University's State of Residence application email message when:
You received an email to your school address asking for your state of residence
TMS / Response time issue in Student Account Center
Objective
To provide instruction on accessing TMS Student Account Center when:
An authorized One Stop agent reports that the Student Account Center response time is experiencing a
YouTube / Move channel data to a personal account
Objective
To provide instruction on moving YouTube channel data to a personal Google account
User
Any users with a YouTube channel associated with their Miami Google Workspace
Canvas / Add personal pronouns to a Canvas instructor account
Objective
To provide a link to Canvas Guide instructions on adding personal pronouns to a Canvas instructor account
Attach a file to a Canvas discussion thread
User
Snap Surveys Tool / Request an account
-529-2914 or by email at Scripps@MiamiOH.edu for questions and information
Note
Search Snap Surveys Support Hub for interactive tutorials, worksheets, blog articles, webinar recordings, user forum, and online user guide and installation and update instructions for Snap Survey Software
NameCoach / Record your name and use NameBadge in email
can then add your NameBadge to your email signature or social media accounts, such as LinkedIn. Anyone who clicks on your NameBadge will hear your recording
User
Miami University faculty