Unable to participate in Canvas Collaboration due to Google Drive error

Issue/Question

  • I cannot participate in a Canvas Collaboration, because I receive the following error from Google Drive: You need permission

Environment

  • 10185: Canvas
  • 10259: Google Drive
  • 11357: G Suite (Google Apps)
    • Google Docs

Cause

  • The owner of the collaboration document has not shared the document to the appropriate people

Resolution

  • Click the Request access button to send a request to the Google document owner

 

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Details

Article ID: 24204
Created
Sat 2/4/17 11:11 AM
Modified
Tue 12/10/19 2:41 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.

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