Canvas / Restore deleted course content

Objective

• To provide instruction on restoring deleted course content when:
  • You accidentally deleted content in a Canvas course
  • You need to restore a deleted Canvas assignment
  • You need to restore a deleted score in Gradebook
  • You no longer have content for a course, and the grades are not showing
  • You need to locate lost content for a Canvas course

User

• Canvas Instructor

Environment

• 10185: Canvas

Resolution

• Not all content can be recovered with this option
• There are no set time frames that deleted content will be stored for recovery
• If you imported/copied a quiz into the same course as the original quiz you will not be able to recover the quiz results. Use this Canvas Guide on how to see grade changes in Gradebook History

1. Open the course you want to attempt to restore lost of deleted data
2. Navigate to the URL and type /undelete at the end of the course number
   • e.g., https://miamioh.instructure.com/courses/52249/undelete
3. Press Enter to open this page
4. Search for the content name
5. Select Restore
6. Return to the course
7. Search for the content to verify it was restored
8. If the content was an assignment, open Assignments
9. Find the restored assignment
10. Select the publish icon to publish the assignment
    • If the grades are missing, open Grades
    • In the drop-down on the right, open Grading History
    • Look for the grading updates to manually restore grades
    • Alternatively, open Test Canvas to check if the grades are still available - please note that updates to the Test environment of Canvas are completed weekly

Notes

• For all pedagogical issues, contact Miami Online at 513-529-6068
• Miami Online offers Canvas training
  • To find information and to register, go to the Events Calendar and search for Canvas. Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Self-paced training is available to faculty and staff. Go to Miami Online Catalog and log in
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide