Restore deleted or edited course content / Canvas

Problem

• How do I recover accidentally deleted content in my Canvas course?
• How can I restore a deleted Canvas assignment?
• How do I locate a deleted grade in the Gradebook?
• How do I find missing submissions in Speedgrader?
• How can I view Canvas page history?
• How do I fix a missing or overwritten quiz in Canvas?

Resolution

Restore deleted content

To restore deleted content, follow this procedure (note that not all content can be recovered with this option):

1. Open the course where you want to recover the deleted content
2. Navigate to the URL and type /undelete at the end of the course number
   • e.g., https://miamioh.instructure.com/courses/123456/undelete
3. Press Enter to open this page
4. Search for the content name
5. Select Restore
6. Return to the course
7. Search for the content to verify it was restored, or go to the section (Pages, Assignments, Quizzes, etc.) to locate the content
   • Any student grades associated with an assignment should also be restored

Recover deleted grades

If you accidentally delete student grades, follow this procedure:

• If you accidentally delete or override grades, use the Canvas Guide to view Gradebook History to locate the previous grades to manually restore them
• If you used the Assign To function to re-assign an assignment to a specific student or section, you may have unassigned the content from the rest of the students in the course. Check the assignment access by verifying Everyone or Everyone else is still one of the entries in the Assign To fields. If not, add it back. Grades should then return to the Gradebook for the remaining students

View/restore prior page version

Canvas recently added the ability to view previous versions of a page in a course, and restore a previously saved version if necessary. This function is currently only available for course pages, not assignments or total courses, and more information can be found in the Canvas Guides:

• How do I view the history of a page in a course?

Correct overwritten course content

To access previous assignment, discussion, or quiz content if it has been overwritten after a course import or copy, follow this procedure:

• If imported content overwrites existing course content (like assignments or quizzes with the same name), it cannot be restored using the undelete option. You will most likely have to manually edit the content to restore it to the previous version. You may access the BETA version of Miami's Canvas instance to view the course content as it appeared the previous week, or request Canvas support from Miami Online. If quiz questions have been changed, you will most likely have to use the Update Scores button in Speedgrader to repost the original grades/scores once you have made your edits
  • How do I access the Canvas beta environment as an instructor?

Notes

• Miami Online offers Canvas support
  • Office hours are offered throughout each term. Look for an announcement in Canvas
  • Resources for using technology, guides, and best practices can be found on the Miami Online site
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide

User

• Canvas Instructor

System

• 10185: Canvas