Zoom / Install on a University-owned computer

Objective

  • To provide instructions on installing the Zoom Meetings app on a University-owned macOS or Windows computer

User

  • Miami University Faculty, Staff

Environment

  • 754229: Zoom
  • Conference & Collaboration
  • 10188: Jamf Pro (Casper) Self Service 
    • Miami University Self Service Portal
  • 10293: Microsoft Endpoint Configuration Manager (MECM)
    • Software Center
  • University-owned device
    • macOS
    • Windows 

Resolution 

Windows

  • Windows computer must be managed by MECM
  • In order to access Software Center, you must be on campus or using MUVPN
  1. Open the Start menu
  2. In Search programs and files, enter Software Center
  3. Click Software Center to load the application
  4. Search for Zoom Client for Meetings and select it
  5. Click the Install button
  6. Open the Zoom application
  7. Click Sign In
  8. Click Sign In with SSO
  9. Enter MiamiOH as the company domain, if not pre-configured
  10. Click Continue
  11. Complete Miami authentication with Duo

 

macOS

  • macOS computer must be managed by Jamf for Self Service
  • Self Service is available with any Internet connection
  1. Open the Self Service application
    • Use Spotlight Search or Launchpad to search for Self Service
  2. Select the Zoom Client for Meetings download option
  3. Search for Zoom Client for Meetings
  4. Click the Install button
  5. Open the Zoom application
  6. Click Sign In
  7. Click Sign In with SSO
  8. Enter MiamiOH as the company domain, if not pre-configured
  9. Click Continue
  10. Complete Miami authentication with Duo

 

Note

  • For comprehensive product information and support documentation, visit Zoom Help Center

 

Details

Article ID: 112901
Created
Thu 7/30/20 11:23 AM
Modified
Thu 7/15/21 9:04 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.