Assistance needed to install software not available in Self-Service or Software Center / Software

Problem

• How do I ask my local desktop support to install software?
• How do I ask my local desktop support to grant admin rights?

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to request assistance from local desktop support
2. Provide the following information:
   • Your location, including building name and room number
   • Number of computers involved
   • Name of software

User

• Miami University Staff, Faculty

System

• University-owned computers
• Software for University-owned Computers