Enroll a tablet for use with Duo

Tags PK18

Issue/Question

  • I want to set up and enroll my tablet for use with Duo Security

Scope

Environment

  • Duo Security Two-factor Authentication
  • Duo Mobile App
    • Android or iOS tablet

Rationale

  • Two-factor authentication adds a second layer of security to your Miami account. It allows you to verify your identity using a second factor — your smartphone or other mobile device, YubiKey U2F device, or landline — and prevents anyone else from logging in to your account
  • Duo works with Android and iOS tablets through the Duo Mobile app to support authentication via Duo Push (recommended) and Duo Passcode

Resolution 

  1. Download and install the Duo Mobile app on the smartphone you want to enroll
    • Go to the app store for your device and search for Duo Mobile (not the Google Duo app!)
    • When prompted, allow Duo Mobile to take pictures and record video
  2. On your computer, open a supported browser
    • Supported browsers: Chrome, Firefox, Safari, Internet Explorer 8 (or later), and Opera
  3. Start your Duo enrollment process (https://www.apps.miamioh.edu/duo-validator)
    • When mandatory enrollment begins in December, unenrolled users will be prompted to enroll in Duo when they log in to any Miami University system
  4. Log in using your UniqueID and MUnet password
  5. Click the Start setup button
  6. Select Tablet as the type of device you want to add
  7. Select the type of tablet that you are enrolling
  8. Click the Continue button
  9. Confirm that the Duo Mobile app is installed on your tablet and click the I have Duo Mobile Installed button
  10. Locate the QR code in the activation window
  11. In the Duo Mobile app, tap the + (plus-symbol) button
  12. Hold your tablet to your computer screen so that your device camera can scan the QR code
    • A green check mark is confirmation that you have successfully scanned the code
    • If you cannot scan the QR code, click the Or have an activation link emailed to you instead link and follow the instructions
  13. When you see the green check mark, click the Continue button
  14. On the My Settings & Devices screen, select the authentication method you want to use
    • Duo Security and MUIT recommended that you use Duo Push
  15. Click Continue to Login to complete your enrollment
    • You will receive on-screen verification that you have enrolled successfully
  16. Click the appropriate button to authenticate your identity and complete your login

 

Notes

 

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Details

Article ID: 54886
Created
Mon 6/4/18 3:46 PM
Modified
Thu 12/6/18 1:11 PM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
Yes! This is self-service with a smile.