Enroll a tablet for use with Duo

Tags PK18

Issue/Question

  • I want to set up and enroll my tablet for use with Duo Security

Scope

  • On 19 December 2018, Duo Security was implemented as the system-wide, two-factor authentication security application used at Miami University
  • This policy affects all current Miami University students, faculty, and staff
    • Miami's alumni, retiree, and emeriti populations are not required to enroll in Duo and will continue to use their Miami password
  • Answers for frequently asked questions about Duo Security​​​​​​

User

  • All current Miami University Students, Faculty, and Staff
    • (Miami's alumni, retiree, emeriti, and former student populations are not required to enroll in Duo)

Environment

  • 312306: Duo Security Two-factor Authentication
  • Duo Mobile App
    • Android or iOS tablet

Rationale

  • Two-factor authentication adds a second layer of security to your Miami account. It allows you to verify your identity using a second factor — your smartphone or other mobile device, YubiKey U2F device, or landline — and prevents anyone else from logging in to your account
  • Duo works with Android and iOS tablets through the Duo Mobile app to support authentication via Duo Push (recommended) and Duo Passcode

Resolution 

  1. Download and install the Duo Mobile app on the smartphone you want to enroll
    • Go to the app store for your device and search for Duo Mobile (not the Google Duo app!)
    • When prompted, allow Duo Mobile to take pictures and record video
      • This enables you to scan the QR code (step 12) and activate your account
         
  2. Open a supported browser: Chrome, Firefox, Safari, Internet Explorer 8 (or later), or Opera
  3. Log in to any Miami University system using your UniqueID and MUnet password​​​​​​​
    • ​​​​​​​​​​​​​​​​​​​​​Unenrolled users will be prompted to enroll in Duo
  4. Click the Start setup button
  5. Select Tablet as the type of device you want to add
  6. Select the type of tablet that you are enrolling
  7. Click the Continue button
  8. Confirm that the Duo Mobile app is installed on your tablet and click the I have Duo Mobile Installed button
  9. Locate the QR code in the activation window
  10. In the Duo Mobile app, tap the + (plus-symbol) button
  11. Hold your tablet to your computer screen so that your device camera can scan the QR code
    • A green check mark is confirmation that you have successfully scanned the code
    • If you cannot scan the QR code, click the Or have an activation link emailed to you instead link and follow these KB instructions 
  12. When you see the green check mark, click the Continue button
  13. On the My Settings & Devices screen, select the authentication method you want to use
    • Duo Security and MUIT recommended that you use Duo Push
  14. Click Continue to Login to complete your enrollment
    • You will receive on-screen verification that you have enrolled successfully
  15. Click the appropriate button to authenticate your identity and complete your login

 

Notes

 

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Details

Article ID: 54886
Created
Mon 6/4/18 3:46 PM
Modified
Thu 3/14/19 1:01 PM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
Yes! This is self-service with a smile.