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Canvas / Resolve course invitations not sent or received
If you already have a Canvas account, log into Canvas and check your dashboard for the course invite
Check your spam mail for any invite from Canvas
Contact your instructor or site administrator
File Storage / Connect to network file storage in Windows
must specify the Active Directory domain, IT\
If the account you use to log in to your computer is not the same as your Miami UniqueID and password, check Connect using different credentials
EnCase Forensic
: Registered User License: The license is included with online registration.
Authentication Model: Independent Registration: The user is required to create an account individually with the
Apple Developer Enterprise Program License - Renewal
.
Acquisition Model: Registration: Online user account is used to login into the application each time of use, frequently using Miami's Identity and Access single-sign-on capability with your Miami
LISTSERV / Temporarily disable email delivery from a list
an automatic out-of-office reply to a list from your email account
Environment
10283: LISTSERV
Resolution
Open your email application and create a new plain-text email
Apogee Stream2 IPTV / User Support
this streaming service
Browse the Stream2 Support Center for troubleshooting tips and answers to your account and technical issues
Complete and submit your request for technical support with
Navigate / Request support for the SSC Campus EAB website
, complete the form on Navigate's contact page to request technical assistance
If you can log in to Navigate, but the system says that you do not have access, email eabhelp@miamioh.edu to request that your Navigate account be reactivated. Make sure to provide your UniqueID and/or Banner ID in your email
GET, Mobile ID / Error Record
Resolution: Remove Digital ID from Apple device
If you receive a message on your phone that says Could not add card it likely means someone else's iCloud account is active on your
Escalation Procedure: Buyway
questions or issues on the website itself, and questions about roles and permissions or accounts should go to the Purchasing Office.
Other technical issues should go to Application Operations
MUnet Password / Set up password recovery options
Rationale
Resetting a forgotten password is simple, when you choose from the two recovery options we provide on our MUnet Password Utility page:
Set a non-Miami email account to receive reset
MapTiler Desktop
Model: Independent Registration: The user is required to create an account individually with the application vendor.
Who may use it?
GEO242: Mapping the Changing World
How do I get started
Microsoft 365 / Download Microsoft 365 for free
accounts can be used
Microsoft Teams can be used with another organization
Installation on Chromebooks and Office Web Apps are not supported
Effective July 2018, Microsoft ended
MUprint / User Guide
your Miami ID (or MUIaa card) at a printer to release and pay for your document
The cost for printing will be deducted from your MUlaa account or employee payroll
A visitor can obtain a MUlaa
Multisim AVL
# of License 15
# of SIO Seats: 75
#of Years: 1
Independent Registration: The user is required to create an account individually with the application vendor.
Who may use it?
Middletown
Gopher for Drive
Model: Independent Registration: The user is required to create an account individually with the application vendor
Who may use it?
IT Department
How do I get started?
[Specifically for