Navigate / Request support for the SSC Campus EAB website

Objective

To provide direction for requesting assistance with Navigate (Campus EAB site Student Success Collaborative) when:
- You are attempting to update a student advising record and have received a spinning wheel
- You can connect to Navigate, but don't know how to use it
- You received a technical error after authenticating at miamioh.campus.eab.com

Miami IT Services does not provide support for Navigate (Campus EAB site Student Success Collaborative), which is a third-party application used by Student Success Center
For all Navigate (Student Success Collaborative site) support questions, contact the Student Success Center by email at eabhelp@miamioh.edu or by phone at at 513-529-3787 during business hours
If you are able to authenticate but the application returns an error citing technical issues, complete the form on Navigate's contact page to request technical assistance
If you can log in to Navigate, but the system says that you do not have access, email eabhelp@miamioh.edu to request that your Navigate account be reactivated. Make sure to provide your UniqueID and/or Banner ID in your email

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Article ID: 23580

Created

Tue 1/24/17 4:23 PM

Modified

Fri 9/22/23 10:39 AM

Can you resolve this issue yourself?

Yes! This is self-service with a smile.

Supported Office or Community

Student Success Center