This form is designed to help you quickly report problems with an individual user account. This form focuses specifically on identity-related issues, such as login difficulties, profile information errors, or access problems.
When you should use this form:
- Account information appears incorrect
- A user experiencing permission problems related to their Miami identity
- A duplicate account has been created
- Multiple entries exist for a single user in the directory
This form is not intended for reporting problems with related systems such as Gmail or Workday.
To ensure the fastest resolution, please provide detailed information about your issue, including when the affected user first noticed the problem and any error messages received. We will review your submission and respond promptly with next steps or a solution.
Your account security matters to us, and this dedicated reporting channel helps us address identity concerns efficiently. If you're unsure whether your issue relates to your account identity or another system, start with this form, and we'll direct you appropriately if needed.