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Knowledge Management
KM: MUIT Training + Templates
KM: Templates
(template) [Service/App/Asset Name] / Notice of Intent/Redirect/Prompt [Subject]
(template) [Service/App/Asset Name] / Notice of Intent/Redirect/Prompt [Subject]
Tags
KM-2
Knowledge
Objective
To inform/instruct/provide/notify
Notice of Intent to Decommission/ Redirect/ Prompt
(Provide checklist, recommendations, information, link,
et alia
)
Cause/Rationale
(Cause: Describe, in brief, the reason the user has experienced this issue; describe the root cause of the issue)
(Rationale: Describe the reason the information is being made known to the public user)
User
(List role, group, or department)
Environment
(Asset number): (Name of product, service, or technology as given in asset)
(Name of product, service, or technology as known by public user)
(List product, service, task, or event)
Notes (optional — delete if not needed)
(Provide qualifying notes, if needed)
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Related Articles (2)
Procedure: KM / Add public-facing content to the KB
Support Guide: KM / KB templates
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=51813">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=51813</a><br /><br />(template) [Service/App/Asset Name] / Notice of Intent/Redirect/Prompt [Subject]<br /><br />Standard: Template for use in documenting notice of intent, providing redirect page or return link, providing prompt to report outage
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