(template) [Service/App/Asset Name] / Notice of Intent/Redirect/Prompt [Subject]

Standard: Template for use in documenting notice of intent, providing redirect page or return link, providing prompt to report outage

Objective

• To inform/instruct/provide/notify

Notice of Intent to Decommission/ Redirect/ Prompt

• (Provide checklist, recommendations, information, link, et alia)

Cause/Rationale

• (Cause: Describe, in brief, the reason the user has experienced this issue; describe the root cause of the issue)
• (Rationale: Describe the reason the information is being made known to the public user)

User

• (List role, group, or department)

Environment

• (Asset number): (Name of product, service, or technology as given in asset)
  • (Name of product, service, or technology as known by public user)
• (List product, service, task, or event)

 

Notes (optional — delete if not needed)

• (Provide qualifying notes, if needed)