Request: MUnet Password / Change or reset my password

Request

• Reset my MUnet password
• Change my MUnet password
• Reset my password using my recovery options
  • Reset my password — I do not have recovery options

Rationale

• Miami's mandatory password change policy requires you to change your password every six months or five years
• If you have forgotten your password, you can reset it using one of the password reset options on the MUnet Password Utilities (RI) page
• If you have not established your password reset options, visit your campus support desk and present your Miami ID
• If you are not able to visit a campus location or are unable to reset it yourself using the self-service options, complete and submit your password reset request form
  • Resetting your password using the request form will allow you to change your default password to any acceptable value. However, this will not change your mandatory password change date; a password change will still be enforced six months from the last official password change date

Options

Go to MUnet Password Utilities

Change current, unexpired password

1. Log in to MUnet Password Utilities (RI) using your UniqueID and MUnet password (Miami credentials)
2. Click the Next button
3. In upper-right corner of the screen, click your profile name and select Change Password from the drop-down 
4. Enter your current password
5. Change your MUnet password following Standard: Passwords
   • 16-255 characters
   • Minimum of one uppercase letter
   • Minimum of one lowercase letter
6. Click the Save button

Reset forgotten or expired password using recovery option

• If you established a password recovery email or mobile phone number (for text reset), you can create a new MUnet password
• Note: After March 28, 2024, secret questions will no longer be available as a password recovery option. Select the text or email recovery option in order to use self-service password recovery tools

1. To reset your password using your recovery option, go to the MUnet Password Utilities (RI) page
2. Click I have forgotten my MUnet password and would like to use my recovery options
3. Enter your validation information
4. Use one of the recovery options
5. Create your new password

Submit a request

Reset forgotten or expired password — no recovery option

• If you cannot reset your password yourself, complete and submit your password reset request form
• Be sure to set up password recovery options for your new password

Visit your campus assistance location

• Visit one of these Miami University campus assistance locations and request a password reset:
   
  • Tech Support Lounge 
    • Walk-in (call for hours): Armstrong Student Center (east wing)
  • Technology Services Help Desk, Hamilton
    • Walk-in: 304 Mosler Hall, Hamilton
    • Email: RegIT@miamioh.edu
    • Phone: 513-217-4000
  • Technology Services Help Desk, Middletown
    • Walk-in: 1 Gardner-Harvey Library, Middletown
    • Email: RegIT@miamioh.edu
    • Phone: 513-217-4000
  • Technology Services Help Desk, Voice of America Learning Center
    • Email: RegIT@miamioh.edu
    • Phone: 513-217-4000
  • Luxembourg Campus
    • See Student Activity Coordinator or Lab Assistant (both are in the Chateau)

Environment

• 1388733: RapidIdentity (RI)
  • MUnet Password Utilities
• 908729: MU IAM Portal
• Password Reset Request Form 

For internal use

• Fulfillment (IT Help)