Canvas / Turnitin assignment submission pending

Objective

  • To obtain assistance in resolving a submission pending or error in Turnitin when:
    • Turnitin scores are stuck in pending; assignments not going into Turnitin
    • Turnitin shows no percentage
    • Turnitin reports pending submissions
    • Turnitin is not processing assignments
    • Turnitin is not showing similarity scores
    • Turnitin is not running on a Canvas assignment

User

  • Canvas Instructor

Environment

  • 10185: Canvas
    • Turnitin

Resolution

  1. Students are advised to contact the instructor and ask the instructor to click the resubmit button in Speedgrader
  2. Faculty should click the resubmit button in the Speedgrader to begin the similarity check
  3. If issue persists, contact IT Help at 513 529-7900 to report your issue with Turnitin

 

Notes

 

For internal use

 

Details

Article ID: 16727
Created
Mon 9/26/16 9:47 AM
Modified
Tue 11/21/23 9:24 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
Miami Online
University Staff or Faculty

Related Services / Offerings (1)

Learning Management (LMS)
Service provides a set of tools to supplement a course's teaching or provide a single online-course experience.