Canvas Turnitin assignment submission pending

Issue/Question

  • Turnitin scores are stuck in pending; assignments not going into Turnitin
  • Turnitin showing no percentage
  • Turnitin pending submissions
  • Turnitin not processing assignments
  • Turnitin is not showing similarity scores
  • When accessing Canvas, Turnitin is not running on an assignment. I am receiving the message: File is being processed, please check back later to see the score

User

  • Canvas Instructor

Environment

  • Canvas
  • Turnitin

Resolution

  • Contact IT Help at 513 529-7900 to report your issue with Turnitin

 

Notes

 

Resolution (SolDel)

 

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Details

Article ID: 16727
Created
Mon 9/26/16 9:47 AM
Modified
Thu 9/26/19 1:52 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.

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