Turnitin / Assignment submission pending

Objective

• To obtain assistance in resolving a submission pending or error in Turnitin when:
  • Turnitin scores are stuck in pending; assignments not going into Turnitin
  • Turnitin shows no percentage
  • Turnitin reports pending submissions
  • Turnitin is not processing assignments
  • Turnitin is not showing similarity scores
  • Turnitin is not running on a Canvas assignment

User

• Canvas Instructor

Environment

• 1439390: Turnitin
• 10185: Canvas

Resolution

1. Students are advised to contact the instructor and ask the instructor to click the resubmit button in SpeedGrader
2. Faculty should click the resubmit button in the SpeedGrader to begin the similarity check
3. If issue persists, contact IT Help at 513 529-7900 to report your issue with Turnitin

Note

• Forward issues related to similarity or academic integrity to the Academic Integrity department at 513-529-0027 or academicintegrity@miamioh.edu

For internal use

• Resolution (Miami Online)