Troubleshoot the State of Residence form / Student Account

Objective

• I need to troubleshoot the State of Residence application because the page does not show a way to submit the form

Resolution

1. Follow these KB instructions to clear your browser cache 
2. If you continue to experience this problem, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report the issue
3. Provide the following information:
   • The course you are signed up to take
   • The error message you have received
   • The URL of the page that is providing the error message

Note

• For questions regarding student verification of residency, contact your respective Miami Online office

System

• Online classes
• 89891: State of Residence Collection