Purpose and Overview
The Electronic/Digital Fax Processing service enables Miami University faculty, staff, and students to send and receive faxes directly from their computers, eliminating the need for traditional fax machines. This service streamlines document transmission, supporting both internal and external communications in a secure and efficient manner.
Features and Benefits
Features
- Send faxes from your computer using the XMediusFAX web portal.
- Receive faxes as email attachments, accessible through your university email account.
- No physical fax machine required.
- Supports multiple recipients and customizable cover sheets.
- Track the status of sent faxes through the Outgoing Queue and Outbound History.
Benefits
- Convenience: Access fax services from any location with internet connectivity and VPN access.
- Efficiency: Quickly send and receive documents without the delays associated with traditional faxing.
- Security: Ensures confidential transmission of sensitive documents through secure channels.
- Cost-Effective: Reduces the need for physical equipment and associated maintenance.
Service Boundaries and Constraints
- Access Requirements: Users must be connected to the Miami University campus network or use the VPN to access the XMediusFAX portal.
- Account Setup: An active XMediusFAX account is required. Users without an account must request access.
- Document Preparation: Documents requiring signatures must be scanned and saved electronically before sending.
Eligibility and Audience
This service is available to all Miami University faculty, staff, and students who require fax capabilities for university-related activities.
Getting Started and Support
- Access XMediusFax platform: Visit https://fax.miamioh.edu.
- Send a Fax: View details of how to use XMediusFax to send a Fax
- Request Access to XMediusFax platform by completing this form and select the option to request network fax service
Need Help?
For 24x7 assistance, contact IT Help at 513-529-7900 or initiate a chat session via Miami IT Chat