Jabber: Install and configure on an iOS device

Tags PK19

Issue/Question

  • Install and configure the Cisco Jabber app on an iOS device

Scope

Environment

  • 440389: Jabber
  • iOS device: iPhone or iPad

Resolution 

  1. Connect your iOS device to MU-Wireless
  2. On your iOS device, go to the Apple App Store
  3. Search for and select the Cisco Jabber app
  4. Click Open
  5. Click Install
  6. Review prompts to ensure you know what access you are giving to the Jabber app:
    • Optional: Click Allow to give Jabber access to your contacts
    • Optional: Click Allow to permit Jabber to send notifications
  7. Review the 911 warning and click Accept to accept the EULA
  8. Scroll through the new features and click Get Started Now
  9. Click OK to give Jabber access to the microphone
  10. In the initial login screen for first-time setup, enter your UniqueID@MiamiOH.edu, and then click Continue
  11. Log in using your UniqueID and your MUnet password.
  12. Optional: If provided, follow the prompts to scan your fingerprint and configure Fingerprint Authentication to make logging in quicker
    • Note: Some versions of iOS devices do not provide this feature
  13. If prompted, go to Settings to update your voicemail username and password — usually your UniqueID and  MUnet password
  14. When you are signed in through the app, click the circle with your initials in the upper-left corner to bring up your settings
  15. Update your WebEX credentials:
    1. Click WebEx site
    2. Select MiamiOH.WebEx.com
    3. Log in using your UniqueID and your MUnet password
    4. Return to the main screen
  16. Click on the circle with green dot
    • You should now see a blue check mark next to each item

Note

 

Was this helpful?
0 reviews

Details

Article ID: 80105
Created
Fri 6/7/19 8:39 AM
Modified
Wed 7/24/19 11:44 AM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
Yes! This is self-service with a smile.