Introduction
When our staff have helped you determine that your problem requires service from a certified service partner, you may opt to arrange service directly with the 3rd party vendor or work with our staff to arrange that service and leave your computer with us to facilitate shipment to and from the service partner.
Capabilities, Benefits and Key Features
- Technicians provided guided assistance with troubleshooting and diagnostics of the device
- Technicians help the student navigate submitting a hardware repair service to an appropriate vendor depending on the warranty status of the repair
- Loaner computers are available, restrictions and fees may apply
Who uses it?
Cost
How do I get started?
- Visit the Tech Support Lounge, in the East Wing of the Armstrong Student Center (beginning in the summer of 2024)
- Bring your charger with your computer