Purpose and Overview
The Directory Assistance service supports the accuracy and accessibility of contact information for Miami University faculty, staff, departments, and offices. It ensures that university community members and the public can find the correct names, phone numbers, email addresses, and organizational affiliations for Miami personnel through the university's online directory and telephone assistance services.
Features and Benefits
Features:
- Maintained: Keeps the online Miami University Directory accurate and up to date.
- Accessible: Provides phone-based directory assistance through the university operator.
- Supportive: Assists with updates to contact listings for individuals and departments.
- Helpful: Offers common name searches and departmental call routing assistance.
- Aligned: Ensures directory information reflects official university HR and organizational data.
Benefits:
- Improves communication by making contact information easy to find and use.
- Supports public access to Miami University departments and personnel.
- Enhances accuracy through regular data maintenance and verification.
- Reduces misdirected calls with centralized and reliable directory data.
Service Boundaries and Constraints
- Updates to individual listings must be initiated by the employee or their department.
- Directory data is primarily sourced from Workday / Banner and other official systems.
- Student listings are excluded unless students opt in.
- The directory is not intended for use as a comprehensive student lookup tool.
Eligibility and Audience
This service is available to:
- Faculty and staff who need to update or verify directory listings.
- Students who have opted in to be listed in the directory.
- University departments and offices managing internal listings.
- External users seeking to contact Miami University personnel.
Getting Started and Support
- Search the Online Directory: Find Miami University's Online Directory by clicking the "Miami University Directory - Search" button on this page.