Printing & Copying

Purpose and Overview

Miami University provides comprehensive printing services to support students, faculty, and staff through both vendor-managed and self-service solutions. In partnership with ComDoc, departments have access to a variety of multi-function printing devices for daily operational needs, while Capital Citicom supports high-volume and specialized print jobs with professional-quality printing services at competitive rates. Additionally, MUprint serves as the university’s campus-wide self-service printing system, offering convenient printing access for coursework, administrative documents, and personal materials at locations across campus. 

Features and Benefits

ComDoc Features:

• Multi-Function Devices: Print, copy, scan, and fax capabilities in one device.
• Flexible Print Options: Black & white or color printing, various paper sizes, and finishing options.
• Secure Print Release: Confidential printing with PIN-protected access.
• Supply Management: Automated toner and staple replenishment.
• High-Volume Printing: Bulk printing and finishing services via Arnold Printing.
• Centralized Billing: Transparent cost allocation for departmental usage.

MuPrint Features:

• Multiple Printing Locations: print at convenient locations including computer labs, Armstrong Student Center, and university libraries.
• Flexible Submission Options: Submit print jobs via:
  • Web Upload: muprint.miamioh.edu
  • Email:
    • Black & White: MUprint-BW@MiamiOH.edu
    • Color: MUprint-Color@MiamiOH.edu
• Payment Options: Pay using your Miami ID linked to your MUlaa account or purchase pay-as-you-go cards at Value Transfer Stations located in campus libraries.
• Multi-Function Devices: Access devices that support printing, copying, and scanning.
• Departmental Printing: Departments can request MUprint cards for staff use through the Campus Services Center:  https://miamioh.edu/life-at-miami/campus-services/printing/index.html.

Benefits:

• Sustainable: Encourages sustainability through optimized printing and reduced waste.
• Convenience: Multiple submission and release methods accommodate various user preferences.
• Accessible: Strategically placed printers ensure easy access across campus.
• Cost-Effective: Affordable per-page pricing with flexible payment options.
• Secure and Contactless: Touchless release options enhance user safety and security.
• Departmental Support: Facilitates departmental printing needs with dedicated resources.

Service Boundaries and Constraints

• Vendor Support: The on-campus printing service is managed by ComDoc, with Miami IT providing integration support.
• Supported File Types: Primarily supports PDF and image files; ensure compatibility before submission.
• File Size Limitations: Large files may experience longer processing times.
• Printer Availability: Printer availability may vary during peak hours; plan accordingly.

Eligibility and Audience

This service is available to:

• Faculty and Staff
• University Offices
• Enrolled students
• University departments
• University guests

Getting Started and Support

1. Printer Services: Contact Strategic Procurement to request new printers, prepare bids for high-volume printing, or order supplies such as toner and staples.
2. Full-Service Printing: Use Miami’s digital storefront for professional materials including business cards, letterhead, and envelopes.
3. Accessing MUprint: Log in to the MUprint portal https://muprint.miamioh.edu/ with your Miami credentials to upload documents and manage print jobs.
4. Submitting Print Jobs: Documents can be submitted through the MUprint web portal https://muprint.miamioh.edu/ or by email attachment for black-and-white or color printing.
   1. Email Submission: Send your document as an attachment to: 
      1. Black & White: MUprint-BW@miamioh.edu
      2. Color: MUprint-Color@miamioh.edu