Banner / Error Record: Admin Common

Objective

  • To identify errors in Banner 9 Admin Common and provide corresponding causes and resolutions

User

  • Miami University Staff, Faculty, Student

Environment

  • 196712: Banner 9 Admin Common
    • Banner 9 QuickFlow

Error + Resolution

Error Message

  Service Invocation Failed: Couldn't access remote service
Affected User / Action Miami University staff, faculty, or student who is unable to access Banner 9 Admin
Cause Your CAS or Banner Admin session has failed
Applied Resolution
  1. Log in to myMiami in a new browser tab
  2. Return to your Banner tab
  3. Reload the page