Directory: Duo / User support

Tags Knowledge

Please Note: On Tuesday July 14th, 2020 the Duo "Call Me" and landline methods will no longer be available

Objective

  • To provide a directory of links to Duo Security support, performance status, knowledge base, and end-user guide resources

Scope

  • Duo Security is the system-wide, two-factor authentication security application used at Miami University
  • This policy affects all current Miami University students, faculty, and staff
    • Miami's parent, alumni, retiree, and emeriti populations are not required to enroll in Duo and will continue to use their Miami password
  • Answers for frequently asked questions about Duo Security

Environment

  • 312306: Duo Security Two-factor Authentication

User

  • Current Miami University students, faculty, and staff

Rationale

  • Two-factor authentication adds a second layer of security to your Miami account. It allows you to verify your identity using a second factor — your smartphone or other mobile device, YubiKey U2F device, or landline — and prevents anyone else from logging in to your account

Directory

Duo Security System Status and Support

 

Duo Security End-user Guide

 

Duo Security Knowledge Base

 

Duo Security Forum

 

Duo Security Technical Documentation

 

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Details

Article ID: 48722
Created
Mon 2/19/18 1:44 PM
Modified
Thu 6/18/20 7:13 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.