Duo / User Support

Body

Objective

  • To provide a directory of links to Duo Security support, performance status, knowledge base, and end-user guide resources

Scope

  • Duo Security is the system-wide, two-factor authentication security application used at Miami University
  • This policy affects all current Miami University students, alumni, faculty, staff and courtesy account holders
    • Miami's parent populations are not required to enroll in Duo and will continue to use their Miami password
    • Miami retiree and emeritus accounts will begin being required to use Duo on 7/15/2025

Environment

  • 312306: Duo Security Two-factor Authentication

User

  • All current Miami University Students, Faculty, and Staff, plus Alumni, Retirees, and Emeriti are required to enroll in Duo

Rationale

  • Two-factor authentication adds a second layer of security to your Miami account. It allows you to verify your identity using a second factor — your smartphone or other mobile device, or YubiKey U2F device — and prevents anyone else from logging in to your account

Directory

Duo Security System Status and Support

 

Duo Security End-user Guide

 

Duo Security Knowledge Base

 

Duo Security Forum

 

Duo Security Technical Documentation

 

Details

Details

Article ID: 48722
Created
Mon 2/19/18 1:44 PM
Modified
Mon 7/14/25 3:23 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Community of Students, Staff, and Faculty