Microsoft Windows / User Support

Objective

  • To provide a directory of links to Microsoft product support and user resources
  • Microsoft provides up-to-date end-user documentation and instructions for Microsoft products
    • Microsoft Office Support resources for Word, Edge, Excel, PowerPoint, OneNote, and Access
    • Microsoft Windows Support resources for Windows 10 and Remote Desktop
    • Microsoft developer tools support resources for Visual Studio and Silverlight
    • Microsoft app support resources for Skype
    • Microsoft Support resources for all Microsoft products
  • Miami University IT Services does not maintain end-user documentation or instructions for Microsoft products

User

  • Miami University Community

Environment

  • 10314: Microsoft 365 (Office)
    • Microsoft Office products: Word, Edge, Excel, PowerPoint, OneNote, and Access
    • Microsoft Windows operating systems: Windows 11
    • Microsoft developer tools: Visual Studio, Silverlight
    • Microsoft applications: Skype
  • 10711: Microsoft Remote Desktop Services (RDS)

Directory

Microsoft Office support

 

Microsoft Windows support

 

Microsoft developer tools support

 

Microsoft app support

 

Notes

  • Visit the Microsoft Support page, where you can search for help for all Microsoft products
  • Effective July 2018, Microsoft ended technical support of the following products:
    • Windows 7, 8.1, 8.1 RT
    • Office 2010, 2013
    • Microsoft Security Essentials antivirus program
    • Internet Explorer 10
    • Surface Pro, Surface Pro 2, Surface RT, Surface 2
    • Microsoft Band
    • Zune

 

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