Microsoft Windows / User Support


  • To provide a directory of links to Microsoft product support and user resources
  • Microsoft provides up-to-date end-user documentation and instructions for Microsoft products
    • Microsoft Office Support resources for Word, Edge, Excel, PowerPoint, OneNote, and Access
    • Microsoft Windows Support resources for Windows 10 and Remote Desktop
    • Microsoft developer tools support resources for Visual Studio and Silverlight
    • Microsoft app support resources for Skype
    • Microsoft Support resources for all Microsoft products
  • Miami University IT Services does not maintain end-user documentation or instructions for Microsoft products


  • Miami University Community


  • Microsoft Office products: Word, Edge, Excel, PowerPoint, OneNote, and Access
  • Microsoft Windows operating systems: Windows 10
  • Microsoft Remote Desktop
  • Microsoft developer tools: Visual Studio, Silverlight
  • Microsoft applications: Skype


Microsoft Office support


Microsoft Windows support


Microsoft developer tools support


Microsoft app support



  • Visit the Microsoft Support page, where you can search for help for all Microsoft products
  • Effective July 2018, Microsoft ended technical support of the following products:
    • Windows 7, 8.1, 8.1 RT
    • Office 2010, 2013
    • Microsoft Security Essentials antivirus program
    • Internet Explorer 10
    • Surface Pro, Surface Pro 2, Surface RT, Surface 2
    • Microsoft Band
    • Zune



Article ID: 48157
Fri 2/9/18 11:24 AM
Tue 8/15/23 8:55 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Community of Students, Staff, and Faculty