Microsoft Windows / User Support

Objective

• To provide a directory of links to Microsoft product support and user resources
• Microsoft provides up-to-date end-user documentation and instructions for Microsoft products
  • Microsoft Office Support resources for Word, Edge, Excel, PowerPoint, OneNote, and Access
  • Microsoft Windows Support resources for Windows 10 and Remote Desktop
  • Microsoft developer tools support resources for Visual Studio and Silverlight
  • Microsoft app support resources for Skype
  • Microsoft Support resources for all Microsoft products
• Miami University IT Services does not maintain end-user documentation or instructions for Microsoft products

User

• Miami University Community

Environment

• 10314: Microsoft 365 (Office)
  • Microsoft Office products: Word, Edge, Excel, PowerPoint, OneNote, and Access
  • Microsoft Windows operating systems: Windows 11
  • Microsoft developer tools: Visual Studio, Silverlight
  • Microsoft applications: Skype
• 10711: Microsoft Remote Desktop Services (RDS)

Directory

Microsoft Office support

• Visit the Microsoft Office Help & Training page for everything you want to know about Office products
  • Browse the Microsoft Word Help Center
  • Browse the Microsoft Edge IT Center
  • Browse the Microsoft Excel Help Center
  • Browse the Microsoft PowerPoint Help Center
  • Browse the Microsoft OneNote Help Center
  • Browse the Microsoft Access Help Center

Microsoft Windows support

• Visit the Microsoft Windows Support page for Windows 11
  • Browse the Microsoft Windows Support page for Remote Desktop

Microsoft developer tools support

• Go to the Microsoft Visual Studio Support page
  • Browse the Microsoft Visual Studio Knowledge Base

Microsoft app support

• Visit the Microsoft Skype Support page

Notes

• Visit the Microsoft Support page, where you can search for help for all Microsoft products
• Effective July 2018, Microsoft ended technical support of the following products:
  • Windows 7, 8.1, 8.1 RT
  • Office 2010, 2013
  • Microsoft Security Essentials antivirus program
  • Internet Explorer 10
  • Surface Pro, Surface Pro 2, Surface RT, Surface 2
  • Microsoft Band
  • Zune