Canvas / Turnitin similarity report shows 0% for all students

Objective

  • To provide instruction on configuring Turnitin correctly when:
    • All the similarity reports are coming back at zero percent

User

  • Canvas Instructor

Environment

  • 10185: Canvas
  • Turnitin

Cause

  • You have configured Turnitin to ignore similarity below a certain threshold, and all similarity identified is below that threshold

Resolution

  1. Open the Turnitin report for an assignment showing 0%
  2. Select the filter icon
  3. Select Don't exclude by size
  4. To run a new report, select New Report
  5. Select Ok

 

Notes

 

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Details

Article ID: 44113
Created
Mon 12/11/17 8:28 AM
Modified
Fri 6/11/21 11:56 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
eLearning (ELM)
University Staff or Faculty