Canvas / Turnitin similarity report shows 0% for all students

Objective

  • To provide instruction on configuring Turnitin correctly when:
    • All the similarity reports are coming back at zero percent

User

  • Canvas Instructor

Environment

  • 10185: Canvas
  • Turnitin

Cause

  • You have configured Turnitin to ignore similarity below a certain threshold, and all similarity identified is below that threshold

Resolution

  1. Open the Turnitin report for an assignment showing 0%
  2. Select the filter icon
  3. Select Don't exclude by size
  4. To run a new report, select New Report
  5. Select Ok

 

Notes

  • For all pedagogical issues, contact Miami Online at 513-529-6068
  • Miami Online offers Canvas training
    • To find information and to register, go to the Events Calendar and search for Canvas. Resources for using technology. guides, and best practices can be found on the Miami Online website
    • Self-paced training is available to faculty and staff. Go to Miami Online Catalog and log in
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas

 

Details

Article ID: 44113
Created
Mon 12/11/17 8:28 AM
Modified
Tue 12/12/23 11:26 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
Miami Online
University Staff or Faculty