Proctorio / Proctored exam stopped advancing

Objective

  • To provide direction in completing an exam when:
    • You are taking a proctored test, but it is hanging
    • You cannot advance to the next page of the exam

Environment

  • 344462: Proctorio
  • 10185: Canvas
  • Classroom Technology
  • University-owned Computer

Resolution

  • Contact Proctorio at 1-866-948-2039
  • If you are unable to complete the exam, contact your instructor to request an additional attempt

 

Notes

  • Proctorio is supported by the vendor
  • For technical issues, contact Proctorio at 1-866-948-2039

 

Details

Article ID: 40949
Created
Wed 10/18/17 8:27 AM
Modified
Mon 12/4/23 11:11 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
Miami Online
University Student