BannerWeb time-out for idle user accounts

Issue/Question

  • How long before my account times out in BannerWeb?

Environment

  • 80463: BannerWeb 8 (Self Service)

Cause

  • BannerWeb has a time-out for user accounts that are idle for 30 minutes 

Resolution 

  • Log in again if you are idle in BannerWeb for 30 minutes
    • Click on any link in BannerWeb to refresh the 30 minutes timer

 

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Details

Article ID: 35130
Created
Fri 8/11/17 8:55 AM
Modified
Wed 5/22/19 10:32 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.