Resolve a broken course link / Canvas

Problem

• Why is a link in my Canvas course giving an access denied error?
• How do I fix a link with a 404 Not Found error in my Canvas course?

Resolution

Student

• Contact your instructor to inform them of the link error in the course

Instructor

1. Verify that the link connects to the correct course. Students do not have access to Canvas content links that are copied and pasted from other sites
   • How do I copy a page to another course?
   • How do I create hyperlinks to course or group content in the Rich Content Editor?
2. Ensure the content is published in the course
   • How do I publish or unpublish a page as an instructor?
3. Locate the correct URL or new resource and re-link it in your course
   • How do I create hyperlinks to external URLs in the Rich Content Editor?

Notes

• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date documentation and instructions for Canvas
  • Browse all Canvas Guides by product 
  • Browse the Canvas Instructor Guide
  • Browse the Canvas Student Guide
  • Browse the Canvas App iOS Guide
  • Browse the Canvas App Android Guide

User

• Canvas Student
• Canvas Instructor

System

• 10185: Canvas