AppPortal, AppPortal apps / Install Microsoft Remote Desktop, configure apps in macOS


  • To provide instruction on installing Microsoft Remote Desktop and configuring AppPortal apps in macOS when:
    • You want to download and install Microsoft Remote Desktop for macOS
    • You want the AppPortal on your Mac
    • You want to configure AppPortal apps for macOS


  • 10711: Remote Desktop Services (RDS)
    • Microsoft Remote Desktop 
  • 10673: AppPortal Applications
    • Banner, Blackboard, CEC-ChemCad, CSE 148 Desktop, EHS-SPSS, Kronos, Milestone, MyMicros/EMS, Office - UIT, PFD, POL-Stata, STA-SAS, Titanium, TSR Utilities, ULB - SAS/STATA/ARES, WebFocus
  • AppPortal (Miami Resources RemoteApp and Desktop Connections)
  • Jamf Self Service
  • macOS Sierra and newer (10.12+)


Download and install Microsoft Remote Desktop for macOS

On a managed University computer

  1. Press Command Space to open Spotlight Search
  2. Enter Self Service in the Spotlight search field
  3. When Self Service opens, enter Microsoft Remote Desktop in the search field in the upper left
    • Alternately, browse the Featured section displayed in the left sidebar to locate Microsoft Remote Desktop
  4. When the results are displayed, click the Install button under Microsoft Remote Desktop


On a personal computer

  1. Press Command + Space to open Spotlight Search
  2. Enter App Store in the Spotlight search field
  3. Sign in to the App Store with your Apple ID
  4. Enter Microsoft Remote Desktop in the App Store search field
  5. Follow the prompts to download and install Microsoft Remote Desktop


Configure AppPortal apps in macOS

  1. Launch Microsoft Remote Desktop
  2. Click the plus-symbol (+) Select Workspace
  3. Enter in the Email or workspace URL box
    • If copying this URL, be sure there are no spaces at the end when you paste this text
  4. Click the drop-down next to User Account and select Add User Account
    • ​​​​Enter IT\<your Miami UniqueID>  (ex: IT\smithx99)
    • Enter your MUnet password 
  5. Click Add to complete Add a User
  6. Click Add to complete Add Workspace
  7. Choose from the list of applications and desktops that have been provisioned for your account 
  8. Double-click the application or desktop to connect



  • Administrative application access: Access to some applications (e.g., course enrollment, membership in departmental groups) requires authorization. The following list implies the parameters that provide network access, but not necessarily authorization to use the applications:
    • Native Banner: Available only on wired professional networks or through AdminVPN with special access
    • Kronos: Available only on wired professional networks
  • Effective in v10.3.4 of Microsoft Remote Desktop 10 as of 10/29/2019
    • Feeds are now referred to as Workspaces, and Desktops as PCs


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Article ID: 24073
Wed 2/1/17 7:47 PM
Tue 1/12/21 6:24 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.