DocuSign / Guide: Document retention and purge


  • To provide basic knowledge and understanding of the DocuSign documentation settings and purge activities


  • 1044178: DocuSign


  • How long are documents retained? 
    • Signed envelopes are retained on the system for 120 days after signing has been completed
  • Can I get my purged document back? 
    • No, once a document has been purged it can not be recovered
  • Will I be notified before a document is purged? 
    • Yes, a notification will be sent to the sender and any specified individual 14 days and 7 days before the document is purged
  • Where should I store documents, if not in DocuSign? 


DocuSign Support Print Article


Article ID: 140290
Mon 12/20/21 4:36 PM
Mon 4/8/24 11:11 AM
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