DocuSign / Guide: Document retention and purge

Objective

  • To provide basic knowledge and understanding of the DocuSign documentation settings and purge activities

Environment

  • 1044178: DocuSign

Guidelines

  • How long are documents retained? 
    • Signed envelopes are retained on the system for 120 days after signing has been completed
  • Can I get my purged document back? 
    • No, once a document has been purged it can not be recovered
  • Will I be notified before a document is purged? 
    • Yes, a notification will be sent to the sender and any specified individual 14 days and 7 days before the document is purged
  • Where should I store documents, if not in DocuSign? 

 

DocuSign Support

Details

Article ID: 140290
Created
Mon 12/20/21 4:36 PM
Modified
Mon 4/8/24 11:11 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Community of Students, Staff, and Faculty

Related Services / Offerings (1)