Proctored exam stopped advancing / Proctorio

Problem

• I am taking a proctored test, but it is hanging
• I cannot advance to the next page of the exam

Resolution

• Contact Proctorio at 1-866-948-2039
• If you are unable to complete the exam, contact your instructor to request an additional attempt

Note

• Proctorio is supported by the vendor. For technical issues, contact Proctorio at 1-866-948-2039

System

• 344462: Proctorio
• 10185: Canvas
• Classroom Technology
• University-owned Computer