Troubleshoot publisher login issues / OAS

Objective

• Can you give me troubleshooting instructions for OAS or BI Publisher?
• I cannot log in to Bi Publisher
• The Publisher is returning a login or Security Certificate error

Resolution

• Make sure you are on-campus and that your computer is plugged into the wired network
  • If you are off-campus or on wireless, make sure you are connected through VPN
• Make sure you are using your Miami UniqueID and MUNet password 

User

• Miami University Staff

System

• 737842: Oracle Analytics Server
• 10393: VPN AnyConnect Client