Contact ITHelp for dispatched repair service / University Computer

Problem

  • How do I request dispatched repair service for my University-owned computer?
  • I need assistance with my University-owned computer
  • I am getting a blue screen or equipment failure message 
  • What do I do when my mouse pad does not respond?
  • My computer battery has failed
  • I need a new keyboard or speakers
  • I received the error, no network adapter registered
  • My computer does not boot up and I are caught in a prompt loop to repair or restart

Resolution

  1. Contact ITHelp at 513 529-7900 to request dispatched repair services for a University-owned computer
  2. Provide the following information:
    • Type of computer: Mac (macOS) or PC (Windows)
    • Computer/device serial number
    • Specific nature of the issue, including any error message received
    • Your department
    • Location of computer, including building name and room number
    • Your contact information

User

Miami University Staff, Faculty

System

  • Local Desktop Support
  • University-owned Computer
    • Mac (macOS)
    • Windows (PC)
  • 639575: Generic University Owned End User Device Placeholder

 

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