Troubleshoot an invalid username or password error / TDX

Problem

• A username or password error occurs when I log in to TeamDynamix 

Resolution

1. Open a new Incognito session in Chrome
2. Log in to the TDX technician portal
3. If you can successfully log in, the issue is with your normal browser session
   • Learn how to clear your browser cache

System

• University Business Apps
• 10374: TeamDynamix (TDX)
• Chrome