Troubleshoot an invalid username or password error / TDX

Body

Problem

  • A username or password error occurs when I log in to TeamDynamix 

Resolution

  1. Open a new Incognito session in Chrome
  2. Log in to the TDX technician portal
  3. If you can successfully log in, the issue is with your normal browser session

System

  • University Business Apps
  • 10374: TeamDynamix (TDX)
  • Chrome

 

Details

Details

Article ID: 16736
Created
Mon 9/26/16 11:08 AM
Modified
Wed 7/15/26 9:41 PM
Supported Office or Community
University Community of Students, Staff, and Faculty