TDX / Troubleshoot an invalid username or password error

Body

Objective

  • To provide instruction on troubleshooting a username or password error that occurs when logging in to TeamDynamix 

Environment

  • University Business Apps
  • 10374: TeamDynamix (TDX)
  • Chrome

Resolution

  1. Open a new Incognito session in Chrome
  2. Log in to the TDX technician portal
  3. If you can successfully log in, the issue is with your normal browser session

 

Details

Details

Article ID: 16736
Created
Mon 9/26/16 11:08 AM
Modified
Tue 4/14/26 9:47 AM
Supported Office or Community
University Community of Students, Staff, and Faculty