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Guide: Virus and malware removal options and requirements for restoring network access

Purpose

  • To provide information on computer virus and malware removal options and documentation requirements for restoring network access

User

  • Miami Community

Environment

  • Wireless Network
  • Security

Rationale

  • IT Security analysts at Miami may block your virus- or malware-infected computer or device from network access in order to protect other devices and the network itself. You must confirm the removal of the virus or malware (via digital attachment) before network access can be restored

Guidelines

Removal options 

 

Notes

  • Stop by MiTech Computer Services Center on the lower level of Miami University Bookstore in Shriver Center
    • Or contact MiTech by phone at 513 529-2600, option 2
  • MiTech does not provide walk-in repair services for University-owned hardware

 

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