Request repair of University computer


  • I am getting a blue screen
  • I am getting a fan failure message 
  • My mouse pad does not respond
  • How do I get my computer battery fixed?
  • I need a new keyboard
  • I need speakers for my computer
  • I am getting the error 'no network adapter registered'
  • I need assistance with my University-owned computer
  • My University-owned computer is having problems
  • My computer is having issues
  • University computer does not boot up. I am prompted to repair or restart, but if I click restart, it just goes into a loop


  • University-owned Computer
  • Local Desktop Support
  • macOS
  • Windows


  1. Contact IT Help at 513 529-7900 to request dispatch repair services for University-owned hardware
  2. Provide the following information:
    • Type of computer: Mac or PC
    • Computer/device serial number
    • Specific nature of the issue, including any error message received
    • Your department
    • Location of computer, including building name and room number
    • Your contact information



  • MiTech does not provide walk-in repair services for University-owned hardware


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Article ID: 17729
Mon 10/24/16 2:48 PM
Mon 7/1/19 8:43 AM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
No. Please request assistance.