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Duo, YubiKey / User Support
Knowledge Base
Duo Two-factor Authentication
Duo: Account Management
Duo / User Support
Knowledge Base
Duo Two-factor Authentication
Duo: Account Management
Duo / Guide: Choose an authentication method (START HERE!)
Knowledge Base
Duo Two-factor Authentication
Duo: Getting started
https://MiamiOH.edu/DuoGuide
Procedure: KM / Retire a KB article to archive
Knowledge Base
Knowledge Management
KM: Procedures
One Stop / Support Directory
Knowledge Base
One Stop
Procedure: KM / Review and publish a KB draft
Knowledge Base
Knowledge Management
KM: Procedures
Procedure: KM / Review unpublished or abandoned KB drafts
Knowledge Base
Knowledge Management
KM: Procedures
Support Guide: KM / Use of alias-identifier tags
Knowledge Base
Knowledge Management
KM: Guides + Standards
Support Guide: KM / KB templates
Knowledge Base
Knowledge Management
KM: MUIT Training + Templates
KM: Templates
Support Guide: KM / KB Team Drives
Knowledge Base
Knowledge Management
KM: Guides + Standards
Procedure: KM / Edit KB content as Owner or SME
Knowledge Base
Knowledge Management
KM: Procedures
Procedure: KM / Advise possible KB content change as Observer or User
Knowledge Base
Knowledge Management
KM: Procedures
Procedure: KM / Document a resolution for an escalated ticket
Knowledge Base
Knowledge Management
KM: Procedures
Procedure: KM / Add internal-use content to the KB
Knowledge Base
Knowledge Management
KM: Procedures
Procedure: KM / Add public-facing content to the KB
Knowledge Base
Knowledge Management
KM: Procedures
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