Canvas / Add a student to a course

Problem

  • How is a student added to a Canvas course once they're registered?
  • How can a student get back into a Canvas course if they lose access?

Resolution

  • The student should contact the One Stop to confirm they are enrolled in the course and have no holds on their account preventing access
  • The instructor should verify that the student is registered for the course by checking the Photo Roster for the course in myMiami. See the KB article: Photo Roster / Access a course roster for more information
    • If a student has successfully registered, they should be added to the course in Canvas via an SIS update within 24 hours. If not, please submit a Canvas Solutions request. Do not manually add students to rostered courses in Canvas

 

Notes

  • Miami Online offers Canvas support
    • Office hours are offered throughout each term. Look for an announcement in Canvas
    • Resources for using technology, guides, and best practices can be found on the Miami Online site
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas

User

  • Canvas Student
  • Canvas Instructor

System

  • 10185: Canvas

 

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