Canvas / Student does not appear in course

Objective

• To provide information regarding addition of student to Canvas course when:
  • Student has been added to a course and shows up in Photo Roster, but isn't showing up in Canvas

User

• Canvas Instructor

Environment

• 10185: Canvas

Cause

• In periods when many simultaneous course adds and drops occur, Canvas courses may not be updated instantly

Resolution

• If your newly added student needs immediate access, you can manually add the student to the Canvas course (this method is not recommended unless absolutely necessary that a student get course access immediately)
• All Canvas changes are processed as soon as possible, and will be complete by the following morning
• Clear cookies and cache, close the browser, and try again

Notes

• Miami Online offers Canvas training
  • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty.
  • Resources for using technology. guides, and best practices can be found on the Miami Online website
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide