Canvas / Add a student to a course

Problem

• How is a student added to a Canvas course once they're registered?
• How can a student get back into a Canvas course if they lose access?

Resolution

• The student should contact the One Stop to confirm they are enrolled in the course and have no holds on their account preventing access
• The instructor should verify that the student is registered for the course by checking the Photo Roster for the course in myMiami. See the KB article: Photo Roster / Access a course roster for more information
  • If a student has successfully registered, they should be added to the course in Canvas via an SIS update within 24 hours. If not, please submit a Canvas Solutions request. Do not manually add students to rostered courses in Canvas

Notes

• Miami Online offers Canvas support
  • Office hours are offered throughout each term. Look for an announcement in Canvas
  • Resources for using technology, guides, and best practices can be found on the Miami Online site
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide

User

• Canvas Student
• Canvas Instructor

System

• 10185: Canvas