Error Record: Axiom

Objective

  • To identify errors in Axiom and provide corresponding causes and resolutions

User

  • Miami University Staff, Faculty, Student
  • Database Administrator
  • SolDel Support

Environment

  • 10159: Axiom

Error + Resolution

Error Error received when logging in to Axiom (generic)
Affected User / Action Miami University staff, faculty, and students who are unable to log in to Axiom
Cause (not documented)
Resolution
  1. Contact IT Help at 513-529-7900 to report the error
  2. Provide the following information:
    • The specific error message you receive when logging in to Axiom
 
Error Error received when uploading data to Axiom via WINSCP
Affected User / Action Miami University staff, faculty, and students who are unable tp upload data to Axiom using WINSCP
Cause The server upload service that adds the data to Banner is not working
Resolution
  1. Contact IT Help at 513-529-7900 to report the error
  2. Provide the following information:
    • The instance of Banner you are using
    • The specific error message you receive when attempting to upload to Axiom

 

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Details

Article ID: 68637
Created
Fri 12/7/18 9:24 PM
Modified
Mon 8/5/19 4:24 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.