LISTSERV / Remove subscriber(s) from a list

Objective

• To provide instruction on removing a single subscriber to a LISTSERV list that you manage via the web or email
• To provide instruction on removing multiple subscribers to a LISTSERV list that I manage via the web or email

Environment

• 10283: LISTSERV

Resolution

Remove a single subscriber via the web interface

1. To access your list, go to Miami's LISTSERV web site
2. From the navigation menu on the left side of the screen, click Manage a List
3. If prompted, log in to the list using the email address with which you are subscribed and your LISTSERV password
   • Your LISTSERV password is not your MUnet password. If you don't have a LISTSERV password or don't remember it, learn how to register a LISTSERV password on the web
4. When the List Management dashboard appears, click the Self Only link in the Search Options section
5. Look in the Dashboard for UniqueID@miamioh.edu section of your web interface for the table listing the distribution lists you manage
6. In the left column of the table, click the appropriate list name. The Listname Home Page appears
7. From the toolbar at the top of the page, click the List Management drop-down and select Subscribers Management
8. In the box under Examine or delete a subscription, enter part of the person's name or email address or UniqueID
9. Click Search in listname
10. If more than one subscriber matches your search, you will see a Select a subscriber screen
11. Click on the subscriber you wish to remove; you may have to scroll in the small text box to locate the subscriber
    • LISTSERV will send a notification to users who are removed from a list
    • If you want to suppress the notification, click the Do not notify the user in any way radio button
12. Click Delete to remove this subscriber from the list.

Remove a single subscriber via email

1. Open your email application and create a new plain-text email message
2. Make sure the From: address reflects the email address on which you are listed as an owner of the desired list
3. In the To: field, enter listserv@listserv.miamioh.edu
4. In the main message body, enter delete listname emailaddress
   • listname is the 32-character or less name (the part of the list address before @listserv.MiamiOH.edu)
   • emailaddress is the email address of the person you are removing from the list
5. LISTSERV will send a notification to users who are removed from a list
   • If you want to suppress the notification, enter the word quiet (without quotes) before the one-line delete command shown above
     • It should read quiet delete listname emailaddress
6. Send the message

Remove multiple subscribers using the web interface

1. Prepare text file and access list: You must create the text file on a Windows machine or on a Macintosh with a program that can save Windows line-feeds
2. Your text file must include all email addresses to be deleted from the list, one per line, as shown:
   • alphaaa@MiamiOH.edu
   • bravobb@MiamiOH.edu
   • charlicc@MiamiOH.edu
3. Go to Miami's LISTSERV web site
4. Click the Manage a List link in the navigation bar on the left side of the screen
5. If prompted, log in to the list using the email address with which you are subscribed to the list and your LISTSERV password
   • The LISTSERV password is NOT necessarily your MUnet password 
6. On the List Management Dashboard, click the (Self Only) link in the Search Options section of the dashboard to see only the lists that you own
7. In the Dashboard for UniqueID@MiamiOH.edu section, you will see a table containing the distribution lists you manage
8. In the left column of your table, click the appropriate list name
9. From the toolbar at the top of the Listname Home page, click the List Management drop-down and select Subscribers Management
10. On the Subscribers Management page, click the Bulk Operations tab
11. Be sure that the third radio button, Remove the imported addresses from listname; do not add any subscribers, is selected
12. Click Browse and locate the text file containing your list of email addresses
13. Click Submit
    • This method will not send a notification to the subscribers you are removing
    • If there are errors in the file, they will be displayed on the next page, along with a summary of how many subscribers were removed
    • If the next page says DELETE: one subscriber removed and your file contained more than one subscriber, it is possible you sent a Macintosh-formatted file. In this case, try again using the email instructions below

Remove a list of subscribers using email

1. Open your email application and create a new plain-text email message
2. Make sure the FROM address reflects the email address with which you are listed as an owner of the desired list
3. In the TO field, enter LISTSERV@listserv.MiamiOH.edu
4. In the main message body, enter the following:
   • DELETE listname DD=MYDD1
   • //MYDD1 DD *
   • emailaddress
   • emailaddress
   • emailaddress
   • /*
     • listname is the 32-character-or-less name of the list (the part of the list address before @listserv.MiamiOH.edu)
     • emailaddress is the email address of the person you are deleting from the list

Notes

• LISTSERV will send a notification to users who are removed from a list. If you wish to suppress the notification, add the word quiet before the delete command shown above
  • The first line of your email message should then read QUIET DELETE listname DD=MYDD1
• Send the message. In a few minutes, you will receive a summary response from LISTSERV. If you receive errors, verify that the first, second, and last lines in your email message appear exactly as shown above, with the exception of replacing listname with the name of the list you are managing