Voicemail / Set-up

Objective

  • To provide instruction on setting up voicemail

Environment

  • 10716: VoIP
    • Voicemail
    • Cisco IP Phone

Resolution

  • Before you can use the voicemail system and receive voice messages, you must record your name, record a greeting, and set your password/PIN
  1. Press the Messages key on your desk phone or dial 9-1500
  2. When prompted to enter a PIN, enter the default PIN 1234567 and press (pound symbol)
  3. You will then be prompted to set up your mailbox and to record the following information:
    • Your name
    • Your standard greeting
    • Your new password/PIN
      • Password/PIN must consist of at least seven digits
  4. Follow all prompts from start to finish
    • Be sure to press # (pound) after completing each prompted action

 

Note

 

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Details

Article ID: 5794
Created
Wed 5/20/15 8:55 AM
Modified
Tue 4/20/21 11:49 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.